Industry Domains

The biggest challenge faced by the Healthcare IT industry is to provide high quality of patient care in a strictly regulated environment. So, today's health care providers are looking for new ways to improve the quality of patient care and cut costs, while enhancing patient satisfaction. This is where Sparsh has immense value to offer to the healthcare providers and the healthcare IT vendors alike.

Our service offerings help clients transform their IT systems to adapt to changing market needs. Using accelerated implementation and measurable performance improvement with by proven and tested frameworks and methodologies, we help our healthcare clients build their businesses.

Sparsh MIC offers a unique blend of consulting expertise, proven project methodologies, cost effective solutions and outstanding attention to quality and customer satisfaction. This, along with a high degree of functional expertise including specialized areas, Our support helps our clients ensure that their operations maintain the necessary focus on organizational priorities without the burden of managing a complex and unfamiliar new implementation process.

Some of the customers we are serving in this domains are global leaders in the healthcare industry like Pfizer India, Schering plough –Fulford India, Bristol Myers squib India.

Sparsh has a very strong understanding of the manufacturing domain, be it discrete, process or FMCG. Sparsh has been consistently providing high end solutions for some of the major fortune 100 customers in the manufacturing domain. We differentiate our services by depth of domain expertise, industry focus and long-term relationships.

In today's highly challenging manufacturing market, the ability of manufacturers to retain and increase market share depends on containing costs, improve operative efficiencies and decrease time to market for new products. Our manufacturing IT department provides a range of solutions which addresses these issues.

With a thorough insight into your business process, we propose and deploy suitable IT solutions that add value to your business performance and helps you attain targets and accomplish excellent return on investments.

Telecom is a key focus area for Sparsh Infosystems. In the last several years we have worked with telecom Majors across the globe.

Sparsh has the ability and expertise to quickly and efficiently catalyze the process of provisioning performance evaluation and quality control services for telecom carriers and equipment vendors alike.

Data and voice traffic running over numerous media multiplies consistently and the ability to view, access and transmit this information has restructured the world’s economy. With innovation in the telecom sector driving ahead with full force, we leverage our expertise in the area to ably ensure the integrity of these networks.

Technology has redefined the Service & Marketing business models for the Media & Entertainment industry. With the advent of global competition, both Print as well as Electronic Media & Entertainment companies are today faced with a multitude of challenges, namely:

   1. Delivery Channels: Increasing technology options like Online Publishing has further fragmented the readership profile. This has created new challenges to reach and service diverse customer profiles globally by deploying multiple communication channels in real-time.

   2. Technological Developments: Rapid technological developments, globalization, evolving consumers needs, realtime information access, and new distribution channels have resulted in creating new markets, new players, new challenges and new opportunities for the Media & Entertainment industry.

   3. Operational Efficiency: Growing opportunities in the emerging global marketplace call for companies to look for synergies in their operations while optimizing their core competencies.

   4. Global Market Requirement: In order to turn the rapid changes into competitive advantage, companies need to develop efficient as well as effective global operations to cater to global markets and source cost effective Customer Service & Marketing solutions to enable rapid expansion.

At Sparsh we consolidate our domain expertise with proven business processes and technology focused on the following industries:

In general, companies in the services-intensive domains like Banking & Finance are looking to streamline the services
supply chain – the processes from point of services conception to point of delivery. Some service
companies have a far higher proportion of project work than industries which have repetitive
procedures and transactions, so their focus is on prioritising projects, allocating scarce resources,
and careful planning and tracking. For services-intensive enterprises, cost management is
maintained by deployment and management of human resources and opportunities, and revenue
growth is achieved through differentiation, quality, and customer management and service.

Margin management and customer service often conflict. Sparsh excels at serving retail and distribution companies as they walk the fine line of sustained profitability. We offer services that address information systems planning, software selection and deployment/application development and implementation, customer and employee portals, data integrity, and enterprise program management. We can help you deploy systems that support customer facing activities.